LowerPlane

PagerDuty Integration for Automated Compliance

Automate incident response and on-call management evidence across SOC 2, ISO 27001, and HIPAA frameworks

Supported Frameworks:SOC 2ISO 27001HIPAAPCI-DSS

What Gets Automated

Turn incident management into compliance documentation

Incident Response

  • Incident creation logs
  • Response timelines
  • Escalation policies
  • Resolution tracking
  • Post-incident reviews
  • Severity classifications

On-Call Management

  • On-call schedules
  • Rotation policies
  • Coverage reports
  • Escalation paths
  • Response acknowledgments
  • Notification logs

Service Monitoring

  • Service dependencies
  • Status page updates
  • Uptime metrics
  • Alert configurations
  • Integration status
  • Change event tracking

Setup in 3 Simple Steps

Connect PagerDuty to LowerPlane in under 5 minutes

1
2 min

Connect Account

Authorize LowerPlane to access your PagerDuty account via OAuth 2.0 or API key. We use read-only access and never modify your incidents or configurations.

2
2 min

Configure Settings

Select which services and escalation policies to sync. Choose sync frequency, map to compliance controls, and set retention policies.

3
1 min

Start Collecting

Evidence automatically syncs and maps to your compliance frameworks. Get automated evidence collection, real-time compliance updates, and audit-ready documentation.

Security Note

LowerPlane uses read-only access and cannot modify your PagerDuty data. All connections use industry-standard encryption (TLS 1.3), OAuth 2.0 authentication, and follow least-privilege principles. We're SOC 2 Type II certified and maintain comprehensive security controls.

Evidence Collected from PagerDuty

Comprehensive evidence mapping across all compliance frameworks

ControlEvidence TypeServiceFrequency
Incident ResponseSOC 2
Incident Response LogsPagerDuty APIContinuous
On-Call ManagementISO 27001
On-Call Schedule RecordsPagerDuty APIDaily
Escalation PoliciesHIPAA
Escalation ConfigurationPagerDuty APIDaily
Service MonitoringSOC 2
Service Status LogsPagerDuty APIContinuous

Supporting incident response and on-call management

View complete evidence mapping

Compliance Control Mapping

See exactly which controls PagerDuty evidence satisfies

3

SOC 2 Type II Controls

PagerDuty integration covers critical SOC 2 controls focusing on incident response, system monitoring, and availability.

Common Criteria (CC)

  • CC6.1 - Logical Access Controls
  • CC7.1 - System Monitoring
  • CC8.1 - Change Management

Trusted by Operations Teams

PagerDuty integration critical for incident response evidence

30-50%
Automation Rate
8-12 Weeks
To Audit-Ready
300+
Integrations
1,200+
Tests/Hour

"The PagerDuty integration saved us hundreds of hours during our SOC 2 audit. Evidence collection that used to take weeks now happens automatically."

OM
Operations Manager
Enterprise SaaS Company
SOC 2 Type II Certified
PagerDuty Partner
SOC 2
SOC 2
ISO 27001
ISO 27001
HIPAA
HIPAA

Frequently Asked Questions

Everything you need to know about the PagerDuty integration

Still have questions?

Contact our security team

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