ServiceNow Integration for Automated Compliance
Automate change management and incident tracking across SOC 2, ISO 27001, and HIPAA frameworks
Supported Frameworks:SOC 2ISO 27001HIPAA
Automate change management and incident tracking across SOC 2, ISO 27001, and HIPAA frameworks
Turn your ITSM workflows into compliance documentation
Connect ServiceNow to LowerPlane in under 5 minutes
Authorize LowerPlane to access your ServiceNow account via OAuth 2.0 or API key
Select which data to sync and how frequently to collect evidence
Evidence automatically syncs and maps to your compliance frameworks
LowerPlane requires read-only access and cannot modify your ServiceNow instances, tickets, or configurations. The connection uses secure OAuth 2.0 authentication and you can revoke access at any time from ServiceNow settings.
Comprehensive evidence mapping across all compliance frameworks
| Control | Evidence Type | Service | Frequency |
|---|---|---|---|
Change ManagementSOC 2 | Change request records | Change Logs | Continuous |
Incident ResponseHIPAA | Incident response tickets | Incident Reports | Continuous |
Asset TrackingISO 27001 | CMDB asset inventory | Asset Lists | Continuous |
Problem ManagementSOC 2 | Problem management records | Reports | Continuous |
Collecting evidence from ServiceNow ITSM workflows
View complete workflow listSee exactly which controls ServiceNow evidence satisfies
ServiceNow integration covers 12 out of 64 SOC 2 controls, focusing on change management, incident response, and operational monitoring.
ServiceNow integration automates ITSM compliance evidence
"The ServiceNow integration saved us hundreds of hours during our SOC 2 audit. Evidence collection that used to take weeks now happens automatically."
Everything you need to know about the ServiceNow integration
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