LowerPlane

Zoho Desk Integration

Help desk software. Automate evidence collection and achieve SOC 2, ISO 27001, and HIPAA compliance faster.

Supported Frameworks:SOC 2ISO 27001HIPAA

What Gets Automated

Continuous evidence collection from Zoho Desk with zero manual exports

Security & Access

  • User access logs
  • Authentication settings
  • Permission configurations
  • Access control policies
  • Security group settings
  • Role assignments

Monitoring & Logging

  • Activity logs
  • Audit trails
  • System events
  • Configuration changes
  • User activity tracking
  • Security alerts

Compliance Evidence

  • Security configurations
  • Policy documentation
  • Backup verification
  • Encryption status
  • Compliance reports
  • System inventory

Quick Setup

Connect Zoho Desk in minutes with our simple OAuth flow

1
2 min

Authorize Connection

Click the "Connect Zoho Desk" button and authorize LowerPlane to access your Zoho Desk account with read-only permissions.

2
1 min

Configure Sync Settings

Choose your sync frequency (daily, weekly, or real-time) and select which data types to collect for compliance evidence.

3
1 min

Verify & Sync

We will verify the connection and start collecting evidence automatically. You can monitor sync status from your dashboard.

Security Note

LowerPlane requires read-only access and cannot modify your Zoho Desk configuration. All data is encrypted in transit and at rest. You can revoke access at any time from your Zoho Desk settings.

Evidence Collected Automatically

Real-time evidence collection mapped directly to compliance controls

ControlEvidence TypeServiceFrequency
Access ControlsSOC 2
User access and permissionsZoho DeskDaily
Audit LoggingISO 27001
Activity and audit logsZoho DeskContinuous
Security ConfigurationSOC 2
Security settings and policiesZoho DeskDaily
User ManagementHIPAA
User lifecycle eventsZoho DeskReal-time

Automatically mapped to compliance controls

View detailed mapping

Framework Coverage

Zoho Desk integration satisfies controls across multiple compliance frameworks

12

SOC 2 Type II Controls

Zoho Desk integration helps satisfy SOC 2 controls related to access management, monitoring, and security.

Common Criteria (CC)

  • CC6.1 - Logical Access Controls
  • CC6.2 - Authentication Management
  • CC7.2 - System Monitoring

Trusted by Security Teams

Zoho Desk integration helps teams achieve compliance faster

50+
Companies using this integration
10K+
Evidence items collected monthly
3hrs
Average time saved per week
99%
Automation rate

"The Zoho Desk integration automated our evidence collection completely. What used to take hours every week now happens automatically in the background."

JD
Security Professional
Compliance Team
SOC 2 Certified
Zoho Desk Partner
SOC 2
SOC 2
ISO 27001
ISO 27001
HIPAA
HIPAA

Frequently Asked Questions

Everything you need to know about Zoho Desk integration

Still have questions?

Contact our team

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